Water through the kitchen ceiling, out of hours.

An evening emergency in Greenford - water through a ceiling light fitting, stopcock nowhere to be found.

Illustrative image

01

The job

Stop the water, find the leak, fix it - in that order.

02

What we found

A failed compression joint on a hot-water run in the floor above; we talked the household through isolation while the engineer was en route.

03

What we did

Water isolated, boards lifted, joint remade and pressure-tested; the wet light fitting checked before re-energising.

04

The result

Back to normal by bedtime. Out of hours cost the same as office hours.

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24/7 · Northolt, London UB5